Infrastructure for Oracle® Hyperion, Essbase and OneStream XF®.

Infrastructure solutions for Oracle® Hyperion, Essbase and OneStream® XF

We are specialists in the operation of business applications

Choose between three deployment models that address different requirements

Models for Oracle® Hyperion, Essbase and OneStream XF®.

Application On-Premises

For professionals with the highest security requirements: We plan, implement and maintain your application environment at your location on your own infrastructure.

Institution

  • Individual planning
  • Installation and configuration
  • Migration

Maintenance

  • Troubleshooting
  • Health Check
  • Performance optimisation
  • Patching
  • Version change

Support

  • Personal contact
  • Interface to manufacturer support

Costs

  • Plannable costs with SLA

Optional

  • Surveillance 24×7
  • Backup and restore
  • Operation and patching of the OS
  • Operation and patching of the DB

Cloud application

For professionals who do not want to operate their own on-site infrastructure: We plan, implement and maintain your application environment on the cloud infrastructure of your choice.

Institution

  • Individual planning
  • Installation and configuration
  • Migration

Maintenance

  • Troubleshooting
  • Health Check
  • Performance optimisation
  • Patching
  • Version change

Support

  • Personal contact
  • Interface to manufacturer support

Costs

  • Plannable costs with SLA

Optional

  • Surveillance 24×7
  • Backup and restore
  • Operation and patching of the OS
  • Operation and patching of the DB

Hosted application

Our complete service for professionals who want to outsource infrastructure and application operations with 100% Swiss data location and management. We plan, implement, host and maintain your application environment on our servers in the ISO-certified Datacenter Zurich West. Our customers receive an infrastructure with a security concept tailored to their requirements.

Institution

  • Individual planning
  • Installation and configuration
  • Migration

Maintenance

  • Troubleshooting
  • Health Check
  • Performance optimisation
  • Patching
  • Version change

Support

  • Personal contact
  • Interface to manufacturer support

Costs

  • Plannable costs with SLA

Including

  • Surveillance 24×7
  • Backup and restore
  • Operation and patching of the OS
  • Operation and patching of the DB

Application
On-Premises

For professionals with the highest security requirements: We plan, implement and maintain your application environment at your site on your own infrastructure.

Cloud
Application

For professionals who do not want to operate their own on-site infrastructure: We plan, implement and maintain your application environment on the cloud infrastructure of your choice.

Hosted
Application

Our complete service for professionals who want to outsource infrastructure and application operations with 100% Swiss data location and management by Metracon.

Institution

Find the infrastructure that suits your company. We will be happy to advise you on further individual setups.

Individual planning
Installation and configuration
Migration
Troubleshooting
Health Check
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Performance optimisation
Patching
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Version change
Maintenance
Support
Costs
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Personal contact
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Interface to manufacturer support
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Plannable costs with SLA
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Additional options
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Surveillance 24×7
Backup and restore
Operation + patching of the OS
Operation + patching of the DB
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optionally available
optionally available
optionally available
optionally available
optionally available
optionally available
optionally available
optionally available

Our services

Infrastructure solutions for Oracle® Hyperion, Essbase and OneStream® XF

Application On-Premises

For professionals with the highest security requirements: We plan, implement and maintain your application environment at your location on your own infrastructure.

Institution

  • Individual planning
  • Installation and configuration
  • Migration

Maintenance

  • Troubleshooting
  • Health Check
  • Performance optimisation
  • Patching
  • Version change

Support

  • Personal contact
  • Interface to manufacturer support

Costs

  • Plannable costs with SLA

Optional

  • Surveillance 24×7
  • Backup and restore
  • Operation and patching of the OS
  • Operation and patching of the DB

Cloud application

For professionals who do not want to operate their own on-site infrastructure: We plan, implement and maintain your application environment on the cloud infrastructure of your choice.

Institution

  • Individual planning
  • Installation and configuration
  • Migration

Maintenance

  • Troubleshooting
  • Health Check
  • Performance optimisation
  • Patching
  • Version change

Support

  • Personal contact
  • Interface to manufacturer support

Costs

  • Plannable costs with SLA

Optional

  • Surveillance 24×7
  • Backup and restore
  • Operation and patching of the OS
  • Operation and patching of the DB

Fully Managed Application

Our complete service for professionals who want to outsource infrastructure and application operations with 100% Swiss data location and managementDetails

Institution

  • Individual planning
  • Installation and configuration
  • Migration

Maintenance

  • Troubleshooting
  • Health Check
  • Performance optimisation
  • Patching
  • Version change

Support

  • Personal contact
  • Interface to manufacturer support

Costs

  • Plannable costs with SLA

Including

  • Surveillance 24×7
  • Backup and restore
  • Operation and patching of the OS
  • Operation and patching of the DB

Cloud Workspace

For secure work with Zero Trust

For organizations that want to effectively protect themselves from ransomware and cyberattacks as part of a zero-trust security model, we offer a cloud workspace with strictly limited and monitored access rights. This allows you to move your business applications to the cloud while maximizing security and availability. 

Productive anywhere
Enable your employees to work securely regardless of time and place on their preferred device.
Migrate to the Cloud
Accelerate your digital transformation with security mechanisms designed for complex modern environments. 
Risk mitigation
Close security gaps and reduce the risk of attackers and malware spreading through your system.
Backward compatibility
Bring older business applications (legacy software) to the cloud and enable access to historical data sets.

Services Cloud Workspace

For companies that want to mitigate their risk and protect themselves effectively against cyberattacks: 

  • Data location and management in Switzerland, ISO certified 
  • Private cloud (separated from other customers)
  • Access to any business applications (including legacy versions, Windows applications)
  • Access via browser from any location
  • Regular OS patching and backup
  • unlimited number of users

from 49.00 CHF / month per user, plus VAT.

Your advantages

Advantages with our Managed Services

Cost icon

Cost reduction

With our application management, we improve your operational efficiency at calculable costs. Downtimes are reduced to a minimum and your business figures are always at hand and up-to-date. We offer individual SLAs based on your actual needs. Clearly defined roles and responsibilities shorten support paths and promote quick solutions.

Security icon

Maximum safety

The security of your business data requires the highest priority. We reliably secure your infrastructure against external attacks, monitor your applications 24/7 on request and respond immediately in case of emergency. If you are a full-service customer, we host your infrastructure on our servers in the Zurich West data center. The center is ISO 27001 certified and has a comprehensive security concept.

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Continuous modernisation

Our management services ensure that you are always up to date in terms of the security and functionality of your application. We keep track of all updates, patch security gaps, install updates and optimise performance for you. This means you benefit promptly from technical innovations and can integrate them into your processes.

Cost icon

Cost reduction

With our application management, we improve your operational efficiency at calculable costs. Downtimes are reduced to a minimum and your business figures are always at hand and up-to-date. We offer individual SLAs based on your actual needs. Clearly defined roles and responsibilities shorten support paths and promote quick solutions.

Security icon

Maximum safety

The security of your business data requires the highest priority. We reliably secure your infrastructure against external attacks, monitor your applications 24/7 on request and react immediately in case of emergency. If you are a full-service customer, we host your infrastructure on our servers in the Zurich West data centre. The centre is ISO 27001 certified and has a comprehensive security concept.

Update icon

Continuous modernisation

Our management services ensure that you are always up to date in terms of the security and functionality of your application. We keep track of all updates, patch security gaps, install updates and optimise performance for you. This means you benefit promptly from technical innovations and can integrate them into your processes.

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Unique expertise

Our team members bring up to 30 years of experience in the operation of business applications, 15 of which in the entire lifecycle of Oracle applications. Our knowledge of the requirements of the individual products is correspondingly great.

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Data location Switzerland

With the aim of providing our customers with the greatest possible data protection, we host your infrastructure 100% in Switzerland and manage the application operation exclusively internally.

Conformity

We are already oriented towards the requirements of the ISO 27001 standard and will complete the certification in the 4th quarter of 2021. We ensure compliance with all relevant data protection regulations (cf. DSGVO).

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Interface to the manufacturer

We know about the difficulties in technical communication with the manufacturer and mediate for you. This is how we shorten paths and prevent wrong conclusions.

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Constant contact persons

Your problem always ends up directly with the expert. No hotline, no bot. We are there for you personally in German and English.

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Comprehensive support

We are available for our customers on weekdays from 8.00 to 18.00. We are also available outside these hours for emergencies.

Do you have any questions?

We are happy to answer them.