Combine updates and support as you need them.
For companies that manage their software updates themselves, we offer the update reminder when a new version is released, including release notes and our professional assessment (English language). You decide independently which update should be installed.
free, for subscription
Our Basic Update Subscription is designed for organizations that want to simplify their update process at a predictable cost and get timely access to new software features, bug fixes and critical security fixes:
Our premium update and support offering is designed for organizations with mission-critical workloads that depend on the fastest response times, platform stability and increased operational efficiency:
Our complete service for companies that want to outsource infrastructure and application operations with 100% Swiss data location and management by Metracon.
For companies that want to safely store their obsolete Oracle® Hyperion data stocks until the legal retention period expires and keep them accessible for research purposes:
Monthly fixed price on request
With our application management, we improve your operational efficiency at calculable costs. Downtimes are reduced to a minimum and your business figures are always at hand and up-to-date. We offer individual SLAs based on your actual needs. Clearly defined roles and responsibilities shorten support paths and promote quick solutions.
The security of your business data requires the highest priority. We reliably secure your infrastructure against external attacks, monitor your applications 24/7 on request and react immediately in case of emergency. If you are a full-service customer, we host your infrastructure on our servers in the Zurich West data centre. The centre is ISO 27001 certified and has a comprehensive security concept.
Our management services ensure that you are always up to date in terms of the security and functionality of your application. We keep track of all updates, patch security gaps, install updates and optimise performance for you. This means you benefit promptly from technical innovations and can integrate them into your processes.
We are happy to answer them.