Maintenance for Oracle® Hyperion, Essbase and OneStream XF®.

Infrastructure solutions for Oracle® Hyperion, Essbase and OneStream® XF

We are specialists in the operation of business applications

Combine updates and support as you need them.

Update Reminder
E-mail

For companies that manage their software updates themselves, we offer the update reminder when a new version is released, including release notes and our professional assessment (English language). You decide independently which update should be installed.

free, for subscription

Up-to-date Application

Our Basic Update Subscription is designed for organizations that want to simplify their update process at a predictable cost and get timely access to new software features, bug fixes and critical security fixes: 

  • twice a year update to the latest version of your EPM/CPM system
  • year-round import of critical security updates (hotfixes) without limit

monthly fixed price, request

Popular

Managed Application

Our premium update and support offering is designed for organizations with mission-critical workloads that depend on the fastest response times, platform stability and increased operational efficiency:

  • twice a year update to the latest version of your EPM/CPM system
  • year-round import of critical security updates (hotfixes) without limit
  • Surveillance 24×7
  • Priority handling of your support requests
  • Immediate support in critical situations
  • Personal support from one of our experts

monthly fixed price, request

Hosted application

Our complete service for companies that want to outsource infrastructure and application operations with 100% Swiss data location and management by Metracon.

  • year-round update to the latest version of your EPM/CPM system
  • year-round import of critical security updates (hotfixes) without limit
  • Surveillance 24×7
  • Backup and restore
  • Priority handling of your support requests
  • Immediate support in critical situations
  • Personal support from one of our experts

monthly fixed price, request

Supplementary support

Update Reminder
E-mail

For companies that manage their software updates themselves, we offer the update reminder when a new version is released, including release notes and our professional assessment (English language). You decide independently which update should be installed.

free, for subscription

Up-to-date Application

Our Basic Update Subscription is designed for organizations that want to simplify their update process at a predictable cost and get timely access to new software features, bug fixes and critical security fixes: 

  • twice a year update to the latest version of your EPM/CPM system
  • year-round import of critical security updates (hotfixes) without limit

monthly fixed price, request

Popular

Managed Application

Our premium update and support offering is designed for organizations with mission-critical workloads that depend on the fastest response times, platform stability and increased operational efficiency:

  • twice a year update to the latest version of your EPM/CPM system
  • year-round import of critical security updates (hotfixes) without limit
  • Surveillance 24×7
  • Priority handling of your support requests
  • Immediate support in critical situations
  • Personal support from one of our experts

monthly fixed price, request

Hosted application

Our complete service for companies that want to outsource infrastructure and application operations with 100% Swiss data location and management by Metracon.

  • year-round update to the latest version of your EPM/CPM system
  • year-round import of critical security updates (hotfixes) without limit
  • Surveillance 24×7
  • Backup and restore
  • Priority handling of your support requests
  • Immediate support in critical situations
  • Personal support from one of our experts

monthly fixed price, request

Included support

Hosted Archive Oracle® Hyperion

For companies that want to safely store their obsolete Oracle® Hyperion data stocks until the legal retention period expires and keep them accessible for research purposes:

  • Archive in isolated security zone for minimal vulnerability of the system, access protection by web application firewall
  • Operation on the last authorized Hyperion release after expiration of the maintenance contract 
  • regular OS and DB patching
  • up to 10 users
  • Operation for any period up to max. 10 years (if technically possible)
  • Migration of data from the previous provider possible (will be charged additionally according to effort)

Monthly fixed price on request

Infrastructure for Oracle/OneStreamAll solutions
For subscription pricing and other options, feel free to contact us.

Your advantages

Advantages with our Managed Services

Cost icon

Cost reduction

With our application management, we improve your operational efficiency at calculable costs. Downtimes are reduced to a minimum and your business figures are always at hand and up-to-date. We offer individual SLAs based on your actual needs. Clearly defined roles and responsibilities shorten support paths and promote quick solutions.

Security icon

Maximum safety

The security of your business data requires the highest priority. We reliably secure your infrastructure against external attacks, monitor your applications 24/7 on request and react immediately in case of emergency. If you are a full-service customer, we host your infrastructure on our servers in the Zurich West data centre. The centre is ISO 27001 certified and has a comprehensive security concept.

Update icon

Continuous modernisation

Our management services ensure that you are always up to date in terms of the security and functionality of your application. We keep track of all updates, patch security gaps, install updates and optimise performance for you. This means you benefit promptly from technical innovations and can integrate them into your processes.

Do you have any questions?

We are happy to answer them.

Contact usSee our Process